Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Warranty

  • Our technical help and support Department is available 24/7/365 to reply to all your assistance questions. Every ticket you send out to us is going to be solved within no more than 60 minutes. If your case demands aid from an administrator, we’ll send the ticket to the person in charge and will inform you that the issue is being resolved.

  • Top quality support service

  • Qualified Technical Support Service

  • We provide you with round the clock customer assistance through a super–fast ticketing solution integrated into your Control Panel. You can e mail us anytime about any of the software applications that come pre–configured on the virtual server, this includes the desired Linux distribution, the server admin panel and our custom produced Online Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • A complete and regularly updated knowledge base is built into our custom–built Online Control Panel. It gives you quick tips about how to execute all the common website maintenance jobs. The Help area offers you detailed how to content articles and step by step video training. You can open the Help section by hitting the Help or Video buttons in the top right side of each Control Panel section.