A 99.9% Server Uptime
Our shared hosting system is based on a reliable, topflight hardware configuration and a strongly customized version of Linux. That’s why, no matter what your site is, or how many site visitors you’ve got, or even in case there is a DoS attack, our web hosting servers will remain up and your websites will stay accessible online.
Our shared hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you want to provide a premium web hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our very own custom internal network in an effort to ensure a faster–than–the–speed–of–light connection speed with the rest of the world.
And because of this, regardless of which datacenters you opt for: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your money on the line, you can’t feel truly safe. That is the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you want to use an even more powerful web hosting solution, like a VPS web hosting plans or a dedicated servers – you’ll receive a full refund, with no hidden fees or return taxes.
24/7 Technical Support
When you run a web hosting firm, your tech engineers are of highest importance. This is why we’ve carefully gathered a very trained group of technical support engineers, each with many years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All enquiries are replied to within 60 minutes and our average support ticket response time is less than twenty minutes!