1 hour ticket response
Prompt assistance is our primary priority and this is the reason why we have a team of expert techs who will be happy to offer a fast solution to any question that you may have. Just send your helpdesk ticket from your Online Control Panel and we will respond within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute trouble ticket response time.
A Topflight Help Desk Service
Our client service team members have broad experience in the shared hosting world and are knowledgeable enough to supply a swift solution to your problem. If, however, the case at hand is not within the competence of a customer support engineer, the customer support ticket will be forwarded to a programmer or admin for additional investigation.
An Intuitive Help Section
In the Online Control Panel you can find an easy–to–browse Help section where you can find quick hints on how you can use our web hosting services. You can find the answers to your inquiries in our F.A.Q. section, see more information in the web hosting account management articles or check the instructional video tutorials.