When your web hosting company supplies live chat support, you can speak to a representative in real-time and learn helpful info or get an issue resolved in a very timely manner. The advantage of using chat as an alternative to calling to talk to a live person is that you will need just a computer with world wide web access, so that you will not pay any fees when you're in another state or country. In addition, it is much simpler to copy and paste info like domain names, usernames or error messages in other words details which are sometimes hard to give to the other party on the phone. The real-time chat is also a considerably quicker solution to contact the hosting company's support team in comparison to using a ticketing system. Last, but not least, if some trouble needs a bit more time to be taken care of, you're able to do something different while you wait for support on the live chat, so that you won't lose time - something that is impossible in case you're on the phone.

Live Chat Support in Shared Hosting

We supply a live chat support service for all shared hosting that we offer and we're able to assist you with almost everything in real time. If you don't have an account with our company yet, we are able to give you more info about the packages to help you to choose the most appropriate package. In case you are an existing client, we're able to assist you with any general or billing issue and also with plenty of common tech matters, for example an email address installation in a desktop e-mail client. If you can't give us a call for whatever reason or you are in a country where we do not have a local telephone number, the live chat is the best choice to contact us. Certainly, some issues require longer time to investigate and test, therefore you will have to open a ticket to our technicians, however, we can save your time and assist you with many troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is online every day, even on holidays and weekends. It is the best way to learn more details about our semi-dedicated servers in case you do not have an account yet or to get some issue resolved in case you're a customer and our customer support agents will help you quickly regardless of the time of the day you join our chat. If you wonder which plan is better for your sites, if you need a piece of advice whether you should order a particular upgrade and how to obtain it or in case you experience difficulties setting up an e-mail account on your computer, you can get in touch with us and we'll supply you with the required info instantly. Our live chat is accessible even after our telephone lines are off for the day, therefore when you have an account here, you can be certain that you will always receive timely assistance with any question or trouble that pops up.