Apart from having more resources, a good reason why you may get your own hosting server and use it instead of a shared website hosting plan is the fact that you are able to install and run a wide selection of software. With a shared account, you'll be able to use applications, which do not need root access and aren't installed server-side, so in case you need certain software for your web sites, you can't do the installation on a shared server. This isn't the case with a server of your own where you are able to install anything you need. The downside is that you may not have much experience and managing your own hosting server is more challenging that managing a shared Internet hosting account where the service provider takes care of the majority of things. That's why we offer another service for our hosting server packages called Installation & Troubleshooting and you may take advantage of it any time that you encounter any problems with the supervision of your server.

Installation and Troubleshooting in VPS Servers

You can add the upgrade with several mouse clicks whenever you need it and regardless of the VPS servers package which you have chosen. This could be done either during the order process in case you think that you'll require support from the very beginning or at a later time from the virtual private server billing Control Panel if you have difficulties with any application on the machine. Our skilled administrators can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you could use it at any time. The vast majority of tasks take less than that, hence the remaining time shall be available for the future and you will be able to see it in the billing Control Panel all the time. You are able to use the upgrade as a standalone service or on top of the thirty minutes of custom work which are a part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the dedicated servers we offer at any time that you need it. If you need some custom work from our administrators right after your hosting server is prepared, you can order the upgrade during the server signup procedure, or if you need something to be done afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our admins on your hosting server, so if you experience any difficulties to install a third-party software or some application gives errors and doesn't work the way it ought to, our experts will be able to assist you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.